Frequently asked questions
How much does shipping cost, and do you offer free delivery?
We offer free shipping across India on all orders with a value of ₹1,000 or more. For orders below ₹1,000, a standard shipping fee of ₹69 is applied at checkout, regardless of your delivery location within the country.
How do you ensure the idols arrive safely without any damage?
We use premium, multi-layered protective packaging. Every shipment is fully insured, so if any damage occurs during transit, we will replace your item immediately.
How can I track the journey of my sacred order once it leaves your warehouse?
As soon as your order is dispatched, we send an automated SMS and email containing a direct tracking link and courier details. You can easily monitor your package's live transit status right until it safely arrives at your home.
What materials are used in your products, and will the brass tarnish over time?
Our idols and urlis are handcrafted using high-grade, authentic solid brass. Like all genuine brass, a natural antique patina may develop over time when exposed to air and moisture; you can easily restore its original brilliant shine using a soft cloth and a specialized brass cleaner.
How should I clean my Sukh Sehaj idols and worship essentials daily?
For daily care, simply wipe your idols with a clean, dry microfiber cloth. Avoid using harsh chemical detergents, abrasive scrubs, or lemon juice directly on lacquered pieces, as these can strip away the protective finish.